Patient Reactivation Agent
How AI automation boosted a chiropractic clinic's repeat bookings by 40%
The Challenge
The chiropractic clinic had hundreds of past patients who hadn't visited in months or years. Manual outreach was time-consuming and inconsistent.
- • Lost patients: 800+ dormant patient records
- • Manual effort: Staff spending hours on individual calls
- • Inconsistent follow-up: No systematic reactivation process
- • Low conversion: Random outreach had poor response rates
The Solution
I built an intelligent reactivation agent that analyzes patient history and automatically sends personalized messages at optimal times.
- • AI segmentation: Categorized patients by treatment history
- • Personalized messaging: Custom emails based on past visits
- • Multi-channel outreach: Email + SMS for better reach
- • Optimal timing: AI determined best contact times
How It Works
Data Analysis
AI analyzes patient records, treatment history, and visit patterns to identify reactivation opportunities.
Personalized Outreach
Generates custom messages mentioning specific treatments and personal details for each patient.
Automated Follow-up
Tracks responses and automatically schedules follow-ups or books appointments through integrated systems.
Results Achieved
Additional Benefits
Time Savings
Staff no longer spend hours manually calling patients. The system handles all outreach automatically.
Better Patient Experience
Patients receive personalized messages that feel genuine and relevant to their specific health journey.
Consistent Revenue
Predictable monthly reactivations provide steady income from existing patient base.
Data-Driven Insights
Analytics show which messages work best and optimal timing for different patient segments.
"The AI reactivation system brought back patients we thought we'd lost forever. The personalization is incredible - patients often mention how touched they were by the messages."
Ready to Reactivate Your Dormant Customers?
Let's build a custom reactivation system for your business.